At Theplanetretail, we aim to deliver your orders safely and on time. This Shipping Policy explains how shipping and delivery work on our website.

Order Processing
Once your order is placed and payment is confirmed, we process the order within 1–3 business days. You will receive order confirmation details through email or phone.

Shipping Time
Delivery time depends on your location and courier service. Orders are usually delivered within 5–10 business days. Delivery times may vary due to weather, holidays, or other unforeseen reasons.

Shipping Charges
Shipping charges, if any, will be clearly shown at the time of checkout. Any additional charges will be informed before confirming your order.

Delivery Areas
We currently deliver to selected locations. If your address is not serviceable, our team will contact you for further assistance.

Delayed or Failed Delivery
If delivery is delayed due to courier issues or incorrect address details provided by the customer, Theplanetretail will not be responsible. We request customers to provide accurate shipping information.

Damaged or Missing Products
If you receive a damaged or missing product, please contact us within 48 hours of delivery with proper details and photos, if possible. We will review the issue and assist you as per our policy.

Address Changes
Shipping address changes are allowed only before the order is dispatched. Once the order is shipped, address changes may not be possible.

Contact Us
For any shipping-related questions or support, you can contact us at:
Phone: 8920675323
Email: planetretail1@gmail.com